Shipping
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• Free delivery within the UK.
• Shipping time: 1-2 working days.
• Please note that our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched.
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• Shipping fee : £10 for all international orders below £2000.
• Free delivery on all orders above £2000.
• Delivery time: 7-10 days, depending on the country and time held at customs.
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• Tracked & Signed Delivery for all shipments.
• Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched.
• Once your order has left us, you’ll receive an email with your tracking information so you can follow its progress.• We currently use multiple courier partners, dependent on the shipping country. For all UK orders, we work with Royal Mail.
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• Delivery outside of the UK will be subject to local import taxes, which are your responsibility where they apply.
• Please note, duty is applied as a flat-rate percentage of total item value for all products.
• In the event, the order is returned, these charges will not be refundable.
Returns
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• 14 Days to initiate the return, from the day your order was delivered.
• All returned items must be new, unused and with all original designer garment tags attached.
• Footwear and accessories must be returned with the original branded boxes and dust bags.
• When trying on footwear, please do not mark the soles or damage the shoe box.
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• Contact Us to initiate a return, stating your order number.
• Once a team member has verified the return, you will receive a confirmation email.
• The client is responsible for the cost and shipping of the return. We do strongly choosing a tracked & signed shipping service.
• Once we receive the item, we will refund you to your original payment method.
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We do not currently offer exchanges. If you like to exchange an item you will need to return the original item, receive a refund and then place a new order.